Thus, the Binchotan Shower Head was created. Designed with an advanced filtration technology, it filters out all the Chlorine and impurities while balances the ions and pH level of water that runs out of your shower. Public Water Systems are required to ensure that water is treated to remove disease-causing agents before they reach your homes. Not only do they filter water, they also use disinfectants like Chlorine and Chloramine in order to kill any remaining bacteria, viruses and parasites to protect water before it comes out of your faucets. This process also strips off negative ions causing water to have higher acidity due to its altered pH levels. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.Remember: Shipping usually takes 2-3 weeks read our Shipping for more details!