The Pup Jet was designed to simplify the bathroom routine, from mixing soap to lathering, scrubbing and rinsing. All you need is a garden or shower hose, any type of dog shampoo and a dirty puppy! How does it work: OUR GUARANTEE We are confident that we offer some of the best products on the market. Therefore, we provide a 30-day guarantee. We will make every effort to ensure that you are completely satisfied with your purchase. Online shopping can seem daunting. We want you to know that there is absolutely zero risk of purchasing something. We won't make it difficult if you don't love it. We offer email and ticket support 24 hours a day, 7 days a week. If you require assistance, please contact us. Please contact customer service if you have any problems with your purchase.